CRM is unicode R/3 is non-unicode

[Former Member]

We are about to install a new CRM 4.0 system based on WAS 6.40 and choose the unicode option. This system will be talking to an R/3 system which is enterprise and is non-unicode. CRM will be accessed via a portal. We will be installing about 18 languages in the CRM system, including Bulgarian, Czech, Slovene, and polish and most West European languages.

The question is what will happen to data which is generated in CRM in one of these languages and transferred into R/3?

Will character substitution occur?

What will happen if this data is updated in R/3 and copied back to CRM? Will it contain the substitutions?

[gregorw · Accepted solution]

Hello Paul,

we are running our CRM 4.0 with Unicode against a non Unicode R/3 system productive since April 2005. But we only use German on the Portal which is used for the User Interface. Our R/3 is a MDMP system with support for the slowenic charset. But we've filtered the transfer of Buisiness Partner Data by the Sales Org. So no Data with the other Codepage is transfered to our CRM System.

I would advise you to avoid complicated codepage translations in the middleware to upgrade your R/3 to 4.70 with Unicode. Otherwise shure get problems.

Regards

Gregor

[Former Member]

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