BusinessObjects on Solman "Technical Monitoring" GREY Availability

[former_member217141]

Dear Solman Gurus,

We have completed "Managed System Setup of BOE 4.0 system in Solman 7.1" relalted this document ; Managed System Setup of BOE 4.0 system in Solman 7.1 - SAP Solution Manager Setup - SCN Wiki

The problem is in Solman "Technical Monitoring" Availability is grey related the screen shot.

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Also "Managed System Configuration FULL EWA" is completed related screen shots ;

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Here is BO 4.0 and Tomcat configuration view ;

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On the other hand, i completed Technical Monitoring Steps for BO and Apache Tomcat ;

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Assigment Status in "Technical Monitoring" turned to Green;

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Nothing appear in Reporting !

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I am not sure also it will trigger EWA report ?

What Could be the problem ?

Best Regards

[patelyogesh]

Can you please check SAP Transaction code "CCDB" and make sure all extractors are green

-Thanks

Yogesh

[former_member217141]

Here is the output of CCDB looks like no problem ;

[ruth_reilly]

Hello Kemal,

Please review the following SAP Knowledg Base Article

1819848 - All metrics are grey in Technical Monitoring.

Also go into the Events/Metrics tree, and select a metric and drill down into the Metric Troubleshooting.

Regards,

Ruth

[former_member217141]

Dear Ruth,

I have applied 1819848 note related these steps without problem.

Re-execute the Create Alert Calculation Job

Re-execute the  "Basic DPC Configuration" and "Setup Extractor Framework" jobs.

technical monitoring

Step 2.6 Workmode Settings

Job is also ok.

But still problem exist...

Best Regards