NWBC 5.0 PL10 on SAP Installation Server - using wrong directory

[havder]

Hi,

I've just patched my installation server to NWBC 5 pl10 and for most users the update works fine. But for some users I get an error that the system can't find the defined path:

The system cannot find the path specified.

<ErrorCode>0x80070003</ErrorCode>

  <Dest>C:\ProgramData\Application Data\SAP\NWBC\NwbcOptions.xsd</Dest>

  <Source>\\xxx.xx.x.xxx\sap_inst_serv\NwBC\Configuration\NwbcOptions.xsd</Source>

  <State>Install on Update</State>

Component $NWBC 50 Files is in error. It has not been successfully installed.

I get the error on a Windows 8.1 and a Win10 machine.

According to documentation the directory should be:

Administrator configuration, such as user settings are located in the following folder:

• %ALLUSERSPROFILE%\Application Data\SAP\NWBC for Microsoft Windows Server 2003
• %ALLUSERSPROFILE%\SAP\NWBC all other operating systems

This is also correct, %ALLUSERSPROFILE% point to C:\ProgramData\SAP\NWBC which is a path that exists.

So I don't understand why the update tries to put the Option files in C:\ProgramData\Application Data\SAP\NWBC\ and why it then would'nt fail on all machines?

Any help is appreciated.

BR

Sam

[julieplummer20 · Accepted solution]

Hi Sam,

Since this is a very specific query, and since there has been no response from the community, I would strongly recommend that you open an OSS ticket. This is the most efficient way to get support in this case.

Best wishes,

Julie Plummer (SAP BC Product Management)