down payment in billing

[former_member209864]

Dear all

In down payment process billing level down payment information not available , but business will find how much he has to pay?

Ex customer played advance money  1000

Sales order amount 10000

Now in so users will enter 1000 then so price will be 9000

But in the billing it shows 10000 rs

In this case how judge this customer is supposed to pay 9000 rs only

[former_member131691]

Hi Amith

In the standard system design this is what you should expect.
The down payment is an FI advance posting value which is posted against the customer account
and is cleared in FI. In the sales order or contract items with a billing rule (fareg) = '4' or '5' are not
considered in the total value of the billing plan as you have noticed.

In your example here the FAZ invoice will be created for 1000 and cleared in F-29. When the real invoice is posted it will pick up a down payment clearing item of 1000 and the total value due to be paid by the customer will indeed be 9000. But in the sales order the value 10,000 will always show and the down payment line has no influence on that value, but it is considered at the time the invoice is created if it has been cleared completely in advance. 

You can check notes 213526 & 213567 for the details of the process.

Hope it helps
Kind regards
Brian