on 11-28-2015 7:02 AM
I have a problem after update from BO 4.0 SP5 to 4.1 SP6
I did the update process as this guide say https://websmp203.sap-ag.de/~sapidb/012002523100008805472015E/sbo41sp6_patch_update_en.pdf and followed this note 1909881 - How to upgrade from one version of BI4 to another.
The process finished well, didn't give me any error, but then i try to log in on CMC o BI launchpad and it doesnt work, it gives me this message
Also i check eventviewer on windows and any time i start SIA give me this message
Server cms_.CentralManagementServer
Name Service Port
Published Addresses: :6400.
Listening on port(s): :6400.
Failed to listen on port(s): :6400
I tried restarting server and using another port and its still the problem, i checked and the port 6400 is not used by another service, on BO 4.0 it was all working fine, but after update to 4.1 SP6 is not working, SIA is green at CCM as if it was runing but is not connecting to CMS.
Please help me with this.
Hi Jose,
There are many issue regarding the upgrade i.e. when customer upgrade to BI 4.1 SP6 the SIA is not created, CMS is not running, unable to login etc.
Follow Below steps :
Please let me know if that works.
Regards,
Mahak
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Hi, Thank you so much, i was trying many things and i found out it was a problem with the user that runs the SIA service, initially it was with LocalSystem, and it was failing, after that i tried with the local Administrator, but also had the same problem, after some reading i did notice that there was a Domain administrator, so i tryed with it and it works perfectly. Also i found something about the Auditing difolder, it has more than 13K files, so i moved them to other disk and it worked, SIA started well.
Thank you all for your help.
Jose,
Even though SIA is up and running did you tried to CMS has started. Check logs in Event viewer (if your deployment is on windows servers). See if you have any error for connecting to CMS database.
**Quick test is to see if you can logon from CCM to manage servers. **
I have noticed that after upgrading to 4.1 SP6, SIA- CMS is losing connectivity from CMS database. I don't recall exact error but complains something like "Failed to get database connection string from the system"
Stop SIA and go to configuration tab, and see it is still connected your CMS database. If you click on specify and update the data source to your existing CMS database.
Once updated, start SIA and allow few seconds for CMS service to start and then try to logon.
Update the thread if this helps fixing your issue or if you noticed the same behavior as I explained so others can benefit for this experience.
Bharath Reddy
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Hi.. I am sending you some links about this problem. Please check out.
SAP BO 4.1  upgrade? | SCN
Regards
Saad
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