Emails with attachments cannot be send- error(Documents of this type are not allowed in your system (SO322) for attachments)

[Former Member]

Hello

In my quality SAP system emails cannot be send when they contain an

attachment. In development  there is no issue,. . when using transaction SO01

while attaching file of any format it throws a error message "

Documents of this type are not allowed in your system (SO322) for

attachments". SOPE entries og both the systems dev and quality are

identical.

Also while analysing SLG1 logs for the user at the time at which error

occurs 2 error messages can be seen as follows "HTTP error: 401

ICS:3001: The referenced certificate having beenissued

by 'CN=FAA,OU=I0020136337,OU=SAP Web AS,O=S" and "An error occurred

when calling module SCMS_DOC_CREATE_FILES".

Please help me resolve this problem at the . i have attached

the screenshot of all the errors and slg1 logs.

Regards

Kiran

[Former Member]

hello vaibhav

this was the first note which i checked but it dosent seems to be helping me. in slg1 logs i am getting the following error which is not mentioned in the note. i also verified the SOPE entries as mentioned in this note

"HTTP error: 401

ICS:3001: The referenced certificate having beenissued

by 'CN=FAA,OU=I0020136337,OU=SAP Web AS,O=S is unknown"

[Former Member]

Hi Rahul,

Check this link

Br, Vaibhav

[Former Member]

Hi Rahul,

Go to OAC0 tcode look for HTTP Content server repository, double click on it and check if No Signature option is checked.

Hope this solves your problem.

Regards,

Prithviraj.

[Former Member]

hello prithviraaj

the no signature option is checked

regards

Rahul

[Former Member]

Hi Rahul,

Please try with other document (similar and different extension type) as an attachment and check if you still face the issue.

Regards,

Prithviraj,

[Former Member]

hello prithviraaj

i have checked with many extensions (pdf , doc , xls) none of them are working.

same is working fine with my development system

Regards

Rahul

[Former Member]

Hi Rahul,

As per your error it means that your content server is returning 401 error mesaage for the store http request coming from SAP.

Try with below points

1, Check Content repository authorization in Opentext archive Server ( Admin Client)

2. Admin Client on your Archive Server and expand Archives, select the correct archive, then go to the    Certificates tab. Make sure the certificate from SAP is enabled.

3. SAPHTTP and SAPCMS RFCs from SM59 are okay?

Br, Vaibhav

[Former Member]

Hi Rahul,

Refer below note

2184005 - Error message: Documents of this type are not allowed in your system (SO322) for attachments

It state your scenario.

Br, Vaibhav

[Former Member]

Hi graham

Yes i have checked but it is of no help

[Former Member]

Hi Kiran,

Have you looked at this:  https://scn.sap.com/thread/3335357

Regards,

Graham