RZ70 sends wrong data / data missing

[Former Member]

Hello,

when running RZ70 on the AS it sends not all data to the SLD.

It's a netweaver 7.4.

It only sends the information that a SRM System is installed but not that a NetWeaver 7.4 is running this application.

Is there a way to force the rz70 to send more information to the SLD?

best regards

Bastian

[Former Member]

Hello Bastian

Please try steps given under option A in SAP Note 1816146 - Correction of installed software information (CISI). I have mentioned the same steps below for you.

Prerequisites:

The managed technical system is running on SAP NetWeaver 7.0 and higher

SAP Solution Manager 7.1 SP05 or higher

Report RLMDB_DOWNLOAD_INST_SOFT_INFO is available on the SAP Solution Manager system (see SAP Note 1940410)

Software Update Manager (SUM) 1.0 SP08 (SL Toolset 1.0)

You have correctly modeled all product instances of the relevant product system in the LMDB. Apart from the error messages mentioned above, the verification of the product system does not throw any errors.

Proceed as follows:

Start transaction SA38 and execute the report RLMDB_DOWNLOAD_INST_SOFT_INFO.

Select the affected product system and choose 'Execute'.

A stack XML file is created. Select a location to save it.

The file contains the corrected installed software information as you have modeled it for the selected product system in the LMDB.

Using the XML file, install the corrected installed software information with the SUM on the technical system.

For more information, see the 'Correction of Installed Software Information' in the SUM guide, located at http://service.sap.com/sltoolset -> 'Software Logistics Toolset 1.0' -> 'Software Update Manager (SUM)'.

The correct information is stored directly on the technical system.

The system sends the corrected data to the SLD (transaction RZ70 in AS ABAP or "SLD Data Supplier" for AS Java).

Be sure that SAP Solution Manager receives the corrected information with the next synchronization between SLD and LMDB. This takes approximately 10 minutes.

Note: If you applied CISI and finished SUM sucessfully, but the installed software information is still not updated, see SAP Note 2002570.

Repeat the verification of the product system in the LMDB. There should not be errors any longer.

Please let me know if the issue is resolved using above steps.

[Sriram2009]

Hi Bastian

1. RZ70 after getting any error message ?

2. Execute the transaction code SLDCHECK on your SAP system after that are able to open the central SLD page in your browser ?

Regards

SS

[Former Member]

Hi Sriram,

RZ70 does not throw an error.

The collectors in RZ70 are set to default.

After running rz70, the system appears in the sld, but not with all products that are installed on the AS ABAP(E.g. NetWeaver 7.4).

Yes I'm able to open the sld in the browser

[Former Member]

Hello Bastian

Did you try steps as per option A in note 1816146?