User-Role for displaying incidents

[philipp_kehrein]

Hi,

we are trying to create a role that allows our users to view only their incidents.

The user should only be able to log on and view all his incidents (and later confirm his tests).

We used the role "SAP_SUPPDESK_DISPLAY", copied it to "ZSAP_SUPPDESK_DISPLAY" and tried to change it as in it's current form, the user can see all incidents, not only his own.

We thought it might be the object "PARTN_FCTT" but it seems to make no difference what value we use there.

Does anybody have an idea what might be the correct authorization object?

Thanks in advance!

[Former Member · Accepted solution]

Hello!

There's predifined business role for end users SOLMANREQU for your requirement. Configure it regarding security guide for your SP.

Regards, Diana

[philipp_kehrein · Accepted solution]

Thank you, this role seems to work!

We try to configure it further.