Not getting SOLMANREQU business role

[Former Member]

Hi All,

I am trying to define business role in solution manager 7.1 SPS04, but i am not getting SOLMANREQU role to define.

Please help, how can i define.

I want to restrict end users to edit/change tickets.

Thanks in advance.

[artemzhegalin]

Hello, Ashu.

I'm not sure that business role SOLMANREQU is available in SP4. Some info here:

BR,

Artem

[Former Member]

Hello Artem,

Then how can we restrict end users to edit/change tickets.

Regards

[Former Member]

Hello Ashu,

Please check security guide for solution manager. check for ITSM roles

https://websmp108.sap-ag.de/~sapidb/011000358700001180962012E/SM7_SECURITY_SP04.pdf

Regards

Anand

[Former Member]

Hello Ashu,

Can you please check following SAP note:-

1772694 - ST710:SOLMANREQU: Creating incident displays incorrect view

I hope this helps you.

Regards

Anand

[Former Member]

Hello Anand,

After download, its saying cannot be implement.

Regards

[Former Member]

Ashu,

Not all notes are meant for directly applying through SAP tcode SNOTE.

Please read the note. it has some guidelines and navigation steps which are required to be maintained.

Regards

Anand