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Access request cannot find approver

Former Member
0 Kudos

We use template based access request, but when user submit a access request,GRC system can not find the first approver.

Below is our current BRF+ and MSMP settings. Could anyone help us figure out what may be the reason?

Thanks a lot in advance!

BRF+:

Initiator rule we created.

The result value

MSMP RULE-L1

MSMP RULE-L2

MSMP Setting:

Stage 1

Stage 2

Stage 3

Stage 5

Stage 6

Here is the log message

Accepted Solutions (0)

Answers (1)

Answers (1)

alessandr0
Active Contributor
0 Kudos

Dear Emma,

please check note http://service.sap.com/sap/support/notes/2037592

Regards,

Alessandro

Former Member
0 Kudos

Dear Alessandro,

Thank you for your reply.

The note 2037592 is about the issue of error while submitting Access request , but in our system we can submit the request successfully,it just can not find the approver.

So do you have any other suggestions ?