Severe error(s) occurred in phase MAIN_NEWBAS/SHADOW_NTACT_REDEL!

[Former Member]

Hello All,

I'm facing below error while upgrading GATP system from EHP 6 to EHP7. Currently I'm in the execution phase and the error details are as following:

details in the "/usr/sap/SUM/abap/log/SAPup_troubleticket.log" file are:

This trouble ticket was created by SAPup on 20151117214156

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SAPup broke during phase SHADOW_NTACT_REDEL in module MAIN_NEWBAS / Downtime II: Conversion, Main Import, XPRAs

Error Message: No new lines found in logfiles.

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Summary of SAPup:

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SAPehpi Release:        lmt_005

SAPehpi Version:        SAPup release lmt_005 version 54.000

Start Release:          731

Target Release:         740

This is really urgent. please share some info if anybody knows the resolution of this error.

Immediate help is highly appreciated.

Regards,

Amit Bharti

[Former Member · Accepted solution]

Hello All,

This issue was resolved after oracle client upgrade to 12.1 version. In this upgrade, oracle db is at 12C level and oracle client version was 10. so there was compatibility issue and system was not able to connect to DB.

After upgrading the oracle client version to 12.1. Issue was resolved.

Thank you all for your support and guidance.

Regards,

Amit Bharti

[former_member197078]

Hi Amit,

Please check the Database and User SIDADM SAPSERVICESID user are connected  and  Has administration role and has connection to DB / SAP

Regards

SROY

[Sriram2009]

Hi Amit

1. Could you check the over all free disk space. and attach the SAPUP_*.log

2. Is it Oracle DB Kindly refer the SAP KBA 1851407

Regards

SS