CHARM ZMCR status stuck at Approved status

[former_member275658]

Hi Experts,

We have 17 ZMCR (Request for change) stuck at APPROVED status after completing the Urgent changes. I ran report CRM_SOCM_SERVICE_REPORT and tried options "in processing" and "Next status" but these 17 ZMCR documents status is not moving anywhere.

I was able to correct other ZMCR's and successfully confirmed it.

I also ran Z report which removes system errors but there is no error for these ZMCR as well.

I also tried from Transaction Analyzer but it shows only "APPROVED" option to select.

How should I move the status to confirmed for these hanging ZMCR's ?

Regards,

Salman

[patelyogesh]

Hello,

Can you please let me know what is status of your transport in system?

Thanks

Yogesh

[former_member275658]

Hi Yogesh,

Transport is imported to production and urgent changes has been set to completed status. Problem is with request for change stuck at approved status and not changing status.

Regards

Salman

[patelyogesh]

Hello Salman,

Did you try to confirm status of change request and see what happens? because as you said you already have this transport in production system

Thanks

Yogesh

[former_member275658]

Hi Yogesh,

I can't any option to confirm. All I see is the APPROVED status only. Looks like these ZMCR's are corrupted.

Regards,

Salman