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Billing Quantity Greater than Sale Order Quantity

former_member225386
Participant
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Hi Expert,

We need your help to get an solution for the below scenario.

One of our user has placed an Sale order for 100 quantity. But unfortunately three different invoice has been created for the same sale order and same number of quantity(100 each).

So please help that how it has been allowed in SAP.

Thanks!

Regards,

Ramesh Jothimani

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
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There could be a number of reasons. You need to check your sales document controls and copy controls and also verify if other other orders of sames sales document type have this issue.

Former Member
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Hi Ramesh,

Seems the mentioned scenario is Third party Sales. Please check the copy control settings for respective item category.

Thanks,

VNR

phanikumar_v3
Active Contributor
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Really Very interesting Doc flow

As asked by Mr lakshmipathi-Why Purchase order in between sales order & billing(may be you have named the delivery type description as purchase order-may be trying to fool the world)

As asked by Mrs Veselina--have you checked all relevant parameters???what kind of analysis you have done before raising this query???

Please don't give puzzles to members--It is your duty to give complete details-then only proper directions will be given--other wise,you will be at risk not the member.

I really need to appreciate Mrs Veselina on her detailed answer here which normally she follows & her helping nature-Please don't mis-use all these...

Phanikumar

Lakshmipathi
Active Contributor
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First of all, I am not sure, what is the business process and why there is a purchase order in between sale order and billing document in the document flow.  You need to explain this in detail.

Coming to your issue, normally, such type of issue would occur due to incorrect item category and copy control settings.  So you need to check these places.

G. Lakshmipathi

VeselinaPeykova
Active Contributor
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What kind of investigation did you perform in your system before posting the question in the forum?

There could be a number of reasons for such behaviour, but with the limited amount of information it is almost impossible to determine that.

Is the problem reproduceable even now?

Did you check the copy controls, are you using some user exits that mess with billing due index and document item statuses? Is it possible that somebody recreated billing due index manually? You may need to search for TR in SE03 and check version history for the user exits/other programs because it could be changed in the meantime or if you use SolMan - check the TR by some meaningful criteria.

You probably cannot determine whether there were terminated updates at the time of invoice generation - SM13, ST22, SM21, because this ocurred 2-3 years ago.

In case you have implemented SAP notes around the time the problem ocurred - check the sap notes site for any effects of the applied changes and if yes, then check if the BASIS team implemented them.

I noticed that all documents are very old - is likely that the problem has been already resolved.

If this is from some development/sandbox system-it is possible that some developer was just playing with the document flow .

I find it hard to believe that a user would post now a problem with documents several years old - how did they manage year-end closing at all without discovering these discrepancies?

Billing a document that is more than 2 years old means you company does not follow procedures for month-end, year-end closing, not to mention obsolete document processing and monitoring.

The invoices with -200 EA are also interesting . Did you check the documents for manual changes?

If this is not a sandbox, but a productive environment, please run some reports and check for old documents still in process, other duplicated third-party process invoices etc - this may be not an isolated case, considering that nobody actually monitors them.