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FF id log report - WF Item error while opening

We have setup  all configurations. The sync jobs are running fine. In SWIA we can see WF getting triggered and sending work item to the controller for approval. When the controller tries to open the work item he gets the following error. Is there any I am missing.

This is the error message:

Exit CL_GRAC_SPM_AUDIT_REVIEW triggered exeception for event STATE_CHG and (target) status READY->SELECTED: UI signature (ID:'') not MSMP - action for WorkIte

Message no. SWF_RUN646

Can anyone help?

Former Member
replied

Hello,

SAP can help. Please see the following note: http://service.sap.com/sap/support/notes/1710505

Regards,

Alessandro

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