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deactivate read reply when sending Adobe Forms via Mail

edvdm
Participant
0 Kudos

Hello!

We are sending invoices, orders etc. as PDF-Attachment via mail which are created by Adobe forms. The receiver of the mail get a popup with a read reply.

How we can deactivate this read reply? We don't need it.

Regards

Markus

Accepted Solutions (0)

Answers (2)

Answers (2)

diego_santos
Employee
Employee
0 Kudos

Hi ,

is right. This is a configuration on your SAP system that require read receipt or status notification.
Such option can be enabled on runtime or via below parameters.
Table SXPARMS or SCOT -> Settings -> General Parameters.

The parameters are:

FORCE_DSN_ON_ERROR
FORCE_NO_MDN

FORCE_NO_DSN_ON_SUCCESS

FORCE_NO_DSN_ON_ALL

Note 797308 (Status notifications for incoming e-mails).

If none of the parameters are in use, then the application require the notification status. This was set on runtime by the caller application.

Regards,

Diego

edvdm
Participant
0 Kudos

Hello Diego

We have this Problem for outgping mails from SAP.

Note 797308 describes the same issue for incoming mails.

Regards

Markus

former_member190321
Participant
0 Kudos

My guess is that you have marked the notif read (notif_read = 'X') in your mail sending program,

remove the 'X' or just comment the entire line in your code

edvdm
Participant
0 Kudos

I didn't find something like notif_read or similar in our coding.

former_member190321
Participant
0 Kudos

Which function module are you using to send the emails ?

edvdm
Participant
0 Kudos

We have copied Report SD_INVOICE_PRINT01 and implemeted some specified code from us.

But we use the original form send_data for sending mails.

former_member190321
Participant
0 Kudos

Ok, it seems to be something that has to do with settings.

try transaction : SCOT, then click settings , then confirmation of receipts and check whether it has been enabled, then disable it and try again

edvdm
Participant
0 Kudos

I've checked this many times. We have selected "SAPconnect does not expect receipt confirm. for Internet mail".

former_member190321
Participant
0 Kudos

are you sending these emails to ms outlook?

edvdm
Participant
0 Kudos

no, directly to our Exchange-Server

our Exchange-Admin checked the Reply-Option at the Exchange but the message from SAP includes this Option