Inbound/Outbound Queue Monitoring

[former_member230393]

Hello EWM experts

We are looking to automate the monitoring of Inbound and Outbound Queues so that manual efforts can be saved.

I have a requirement that for some particular types of Queues (be it Inbound or Outbound Queues) I want them to just reprocess ,Queues which are stuck mostly due locking issues.

Also if a Queue gets stuck in SMQ1/SMQ2  ,I should get a mail/message poop-up.

Thanks

Akhil

[former_member230160]

Hi Akhil, which EWM release are you on? Do you know the EWM message queue monitor? It is available from EWM 9.1 on and provides a much more improved monitoring which is also focused on business data (warehouse number, delivery numbers,....) Regarding your questions: 1.) Locking issues. If this is mainly concerning the ERP inbound queues sent from EWM , Please have a look at the following consulting note: 2172902 - Failed inbound queues in SMQ2 due to locking problems for messages sent from EWM 2.) notifications (alerts) Do you know the SAP customer influence program? There is the ollowing request: https://influence.sap.com/D8214 It is under development and will be available in the near future. Check out on  http://www.sapimprovementfinder.com/public/ There it will be shown as soon as this improvement is available. For this EWM 9.1 is required. 3.) Queue Monitoring in general (EWM specific) Here also an improvement request exists: https://influence.sap.com/D7600 Same applies here. It is under development and will be available in the near future. Check out on  http://www.sapimprovementfinder.com/public/ There it will be shown as soon as this improvement is available. For this EWM 9.1 is required. I hope that this can be of help for you. Best regards Markus

[former_member230393]

Thanks Markus for the prompt response.We are using SAP SCM 7.0 (SCMEWM 700) version.

I see all the suggestions given by you are applicable to version 9.1 and above.

Is there any other way to handle this in 7.0 version.

Akhil

[former_member230160]

The comment regarding 1.) is independant on EWM release and only depends on ERP release.

Regarding alerting, you can either have a look at the following thread (which his for CIF):

http://scn.sap.com/thread/2032155. It also has a discussion about a report from CIF for alerting.

But this is generic. It does not consider business data (e.g. if you want to alert person A for warehouse 1 and person B for warehouse 2).

To my knowledge there is also a consulting solution for alerting.

But regarding handling of queues from EWM 9.1 on much better tools exist.

[former_member230160]

Regarding alerting you can also have a look in menu under:

EWM->SCM basis->Integration->Inbound Queue Monitoring and Outbound Queue Monitoring.

This is also for mail notifications.

But as I said from 9.1 on the above customer influence topics should be checked