on 11-06-2015 12:02 PM
Hi All,
During a clean up activity the IBASE component was deleted by mistake , there was another entry available .But the deleted entry was associated with an ACTIVE project with almost 300 change documents in progress .Charm check looks green for the project but the IBASE does not populate with new requests and when selected manually under scope item it appears but we are UNABLE to GENERATE the CHANGE DOCUMENTS.
None of the actions on the change documents are working . Processing Logs show the method processed but Change document status remains unchanged
Already performed steps :
REREAD SYSTEM DATA in SMSY
REFRESHED the logical component
CHARM CHECK appears all OK
-No error's
Closed MAINTENANCE cycle and recreated new maintenance cycle .
Maintenance cycle tasklist looks good but URGENT Correction TASKLIST's are not working
Performed clearing inconsistent cycle for the project .
We are using Solution Manager 7.1 SP12 .
Inputs on how to resolve the error will be much appreciated .
Regards
Sweetha S
Hi Sweetha
I had the same problem last week.
In the first place, you must generate the IBase from the transaction IB_GEN.
Then, you can enable the IBase field component of the ticket of charm (ZMHF, ZMAD, ZMCR) from the SPRO (see note 2118640 - How to change Ibase/Component in Charm document in Solution Manager 7.1 ?)
Finally, you must enter ticket per ticket to change the IBase component to the new component that is generated in the IB52.
Best Regards.
Federico Iglesia
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Hi,
I hope it must have generated the IBASE again.
Please let me know if below settings have been maintained
1. IBASE should be under SOL_MAN_DATA_REP.
2. Managed systems are there under the IBASE components in text tab also
Format
Short text: Description of the managed system
Identification: SID INSTALLATION NUMBER, CLNT
Thanks
Rishav
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