File Sender Channel Polling Success but File is not PickedUp

[Former Member]

Hi Experts,

I usually, switch the File Sender Channel from Active to Inactive status (channel) whenever I need the testing of the interface. We use the same file network location between DEV PI and QA PI systems.

Even though, I changed the channel polling time let say 10 sec to 30 sec, the channel is polling for every 10 secs. I cleared the Cache and did the refresh, still the channel is polling for every 10 sec.

And, I changed the File path location (for sender channel), see still using the old location and not pulling the file from the File path specified in the channel parameters. One thing I found in the adapter logs and screen shot attached below.

Is something is not refreshed or what could be the issue? I'm using PI 7.11

Thanks!

Aswin

[former_member186851]

Hello Aswani,

If nothing is working, Try re-configuring the channel.

[markangelo_dihiansan]

Hi,

Check the file sender cc in rwb to see its status. Afterwards, manually start/stop the cc.

Regards,

Mark

[Former Member]

Did you check your cache overview in ID? also make sure the file names are correct in the channel configuration to pick.

Sometimes channels became stale - try copy and create a new channel, assign to the scenario.

[Former Member]

Thanks RamKumar.

Yes, I have tried already copying the existing channel to new channel and used in scenario, it work fine. Then I deleted the newly crated and started using old one and the same issue persists.

eventhough the Cache is refreshed when we make changes to ID objects, i still manually going into Environment->Cache Status Overview and refreshing all components.

Still, the channel is using OLD parameters and not picking up the file.

The Scenario is existing one and I don't want to copy the CC and delete the OLD one.

Aswin

[Former Member]

also you check if any file channel lock in NWA.

refer thread -

[engswee]

Sounds like a cache related issue.

Did you try a FULL CPA cache refresh?