Custom Alert Execution Stop

[Former Member]

Hi,

I have created Custom Alert in Indent Driven  Interaction Context , it is working perfectly ,And in the Service I defined as Fact Gathering type .

Now whenever my custom class is called , I am raising exception CX_CRM_SMF_STOP_RULE_EVAL to stop displaying the alert , but system is still showing the alert without the attribute ( the parameter which i am passing to the rule using  set_fb_attr_by_id ), I tried exception CX_CRM_SMF_SERVICE_FAILED, still it doesn't work.

What could be the problem ?

Regard

Vikranth

[bruce_li]

Hi Naga,

I think you can debug at following methods to analyze further.

Class Interface      CL_CRM_IC_ABAP_ALERT

Method     IF_CRM_IC_ALERT_SERVICE~SEND_ALERT_MESSAGE

Method     RAISE_ALERT_EVENT

Method     IF_CRM_IC_ALERT_SERVICE~INITIALIZE

Class Interface  CL_CRM_SMF_SERVICE_MANAGER

METHOD           EXECUTE

Best Regards,

Bruce