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Unable to place .PGP/Encrypted files in SUCCESSFACTORS - FEED FOLDER

Hi Experts,

We have developed a SAP program,which contains employee payroll data in an encrypted format(with .txt.pgp extension) placed in

application server.

Now our middleware is Web Methods, which is able to read the data from application server.

When Web Methods is trying to place the extracted file in SFTP Folder - FEED/UPLOAD we are facing below errors

Error 1 :Remote FTP Delivery Error:[ISC.00XX.9XXX] Could not connect to ftp server: com.wm.net.ftpCException: [ISC.00XX.9XXX]

Error 2 :Scheduled delivery failed.No more retries

we are Using

Source Server: sftp4.successfactors.com

Port Number: 22

Does successfactors have option to decrypt files? or isĀ  it just a misconception that SuccessFactors only accepts .txt files for upload data?

Can we customize our requirement in successfactors ?

Any guidance/suggestion are much appreciated.

PS: We are not using BIZX.

Cheers,

KR

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