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Special characters missing when viewing Crystal Report via BI LaunchPad

Hi All,

I created a crystal report containing German special characters using Crystal Report for Enterprise.

However when I go to view this report using BI LaunchPad in FireFox (38.2.1) all of the special characters are replaced with empty space.

There doesn't appear to be any issues when exporting the document or viewing it in IE my only problem is viewing it in firefox.

Has anyone got any ideas as to why this problem is occuring?

Please note im using BI.4.1.6

Thanks,

Sandeep

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