on 11-02-2015 2:15 PM
Hi GTS Experts,
We use case management, whenever a customer is blocked, we create a case and based on authorization, it will goto respective User for approval.
Approval user gets the message in Business workplace.
The approval successfully able to release the block - either Reject/Approve.
But Issue was when the Approver executes " he gets a pop up message ----- Using desk "DD"
Path for approving used : Tcode sbwp- Inbox -Workflow/grouped according to Task/process case
Could you please assit me.
Hello Experts,
We are also facing this issues in GTS 10.1, so any inputs on the resolution will be of great help.
Thanks,
Pushpraj
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