Encountering Error when users are trying to refresh WEBI reports
This issue is happening on SAP Business Objects BI platform 4.1 SP5 Patch 3 Update.
Whenever users are trying to refresh a WEBI report they are getting the below error and it is happening intermittently and not able to recreate this problem consistently.
An internal error occurred while calling " AnswerPromptEx" API. (Error: ERR_WIS_30270) (Error: INF)
An internal error occurred while calling " ProcessDPCommandsEx" API. (Error: ERR_WIS_30270) (Error: INF)
Please let me know if somebody is aware of this issue and if there is some solution or some Note which will give solution to this issue.
Appreciate your response.