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Trace the workflow Item id/Instance from the employee personnel no

Hello Team,

A user has submitted her travel expense claim to the organisation  and the request has been submitted to her manager via a workflow, However she claims that  the manager has still not received the work item in his inbox. Upon Initial investigation in PA20/PO13, I noticed that a Manager position  has not yet been assigned to the employee in the first place. I am not sure if this is the reason the workflow was not able to determine the agent and is stuck. Nonetheless, I need to check the workflow log/work item. The issue is I have only her personnel number

My question is:

I there a way i can trace back the workitem id/WF instance of the user? All i have right now is her personnel number.

Former Member
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