Trace the workflow Item id/Instance from the employee personnel no
A user has submitted her travel expense claim to the organisation and the request has been submitted to her manager via a workflow, However she claims that the manager has still not received the work item in his inbox. Upon Initial investigation in PA20/PO13, I noticed that a Manager position has not yet been assigned to the employee in the first place. I am not sure if this is the reason the workflow was not able to determine the agent and is stuck. Nonetheless, I need to check the workflow log/work item. The issue is I have only her personnel number
My question is:
I there a way i can trace back the workitem id/WF instance of the user? All i have right now is her personnel number.