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CRM interfacing with handheld devices

Dear Gurus,

Please note that I need to get some documentation on CRM interfacing with handheld devices.

Please can someone suggest me some books or documents for the same since I am absolutely new in this area and have been assigned in a project where the salesman will book the order through his handheld and the same will flow into CRM.

Can someone please provide some help.

Thanks in advance.

Regards.

SAURAV MALLICK

Former Member
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