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BO Explorer: Indexing error

Dears!

I am pretty new with BO Explorer and we have been experiencing for some weeks (over a month) an indexing process issue: it fails to run.

The error message is the following:

Server xxxxxxx generated the following messages:

Index Creation Failed (while trying to invoke the method com.businessobjects.datadiscovery.dataprovider.lucene.exploration.result.ILuceneMember.getKey() of a null object loaded from local variable 'member')

The amount of data is quite huge and the number of columns as well. 9 millions of records for 59 facets and 4 Measures.

SAP is unabled to give an answer (this high priority case has been raised 2 weeks ago already and still almost no releavant answer).

We tried to split the data into 2 views and it worked.

Removing some detailed facets works also but it is not a satisfying solution as the customer does want to see all of them at a glance.

I would really appreciate any input which would help to resolve our problem!

Thanks a lot.

Cyril.

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