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Custom theme does not load

Former Member
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Hello,

We are facing an unusual issue on our Fiori Launchpad. We have created a custom theme using the Theme Designer. This theme has been transported into our QA and PROD boxes using /ui5/theme_tool. We have also defaulted this theme for all users using the parameter THEME from transaction /UI2/NWBC_CFG_CUST.

Now when a user logs in, a weird screen is shown to them instead of the theme that has been defaulted. The screenshot of this is attached. The Http trace shows the library.css file is not loading for some reason.

However, once the user goes into User Preferences and chooses the custom theme, it loads properly. It continues to load correctly even after the user logs off - so the issue is only for the initial login.

I have an SAP incident open but whenever SAP logs in using the WTS that has been provided to them, the theme loads properly. We have also tried a bunch of server side cache clearing reports(below) as well as clearing the cache of the browser but nothing has helped.

/UI2/DELETE_CACHE_AFTER_IMP

/UI2/DELETE_CACHE

/UI2/CHIP_SYNCHRONIZE_CACHE

Any ideas ?

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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This message was moderated.

gill367
Active Contributor
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Hi Manosij;

Have you deployed the required notes for your UI5 add-on version?

Also what is your ui5 library version.

Regards,

Sarbjeet Singh

Former Member
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Hi Sarbjeet,

Yes we have all the UI5 notes. Our UI5 version in 1.28.1.

Regards,

Manosij

Former Member
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Dear Manosij,

If you are using the web Dispatcher to access Launchpad, Implement the below note.

2041742 - UI Theme Designer für ABAP: Correct host for custom theme access 

Regards

Fibeesh

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Manosij,

Please take a look SAP Fiori - UI Add-on SP14 notes list, SAPUI5 library 1.28.18.

Regards,

Masa / SAP Technology RIG