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Unable to print from SAP

Former Member
0 Kudos

Hello All,

I have a problem where user complained that he is not able to print from SAP.

I have done the consistency check on the printer, but there is no issue as well. There is no error  while printing also.

With the help of local IT team , restarted the printer also but then also its not printing.

Could you please help me in solving the issue.,

Thanks

Accepted Solutions (0)

Answers (1)

Answers (1)

Florian
Active Contributor
0 Kudos

Hi Bingi,

you need to print form SAP.

It doesn't matter if you are able to print form the network.

Have you checked on it?

Maybe you should start with this guide:

Managing Output Devices: General Functions - SAP Printing Guide (BC-CCM-PRN) - SAP Library

Please work through this blog and add the missing information

~Florian

former_member220028
Active Contributor
0 Kudos

is it only 1 user? can all the other users print? is the problem on a single printer? or does it effect every printer?

did you check if the user got the authorization to print?

did you check the syslog?

regards

Stefan Seeburger