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Mobile service admin access error : internal error 500

Hi there,

Does anyboby know how I could resolve following issue?

When I tried to access HCPms (mobile Service) , following error has been shown :

HTTP Status 500 - An internal pplication error occuerred : Request : nnnnnnnnnnnn xxxxxxtrial:hcpmsadmin

I think configuration (role setup, etc.) are correctry finished.

If any idea for solve this, could you please give me advice?




Hi Masashi,

  • Go to HCP Cockpit
  • On the left pane click on Trust
  • In the Local Service Provider tab make sure it is set to Default.
  • In the Trusted Identity Provider tab the provider should be

Could you check the above.

Regards, Midhun

SAP Technology RIG

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