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Formarted search for service calls

Hi,

I want to achieve a due date on service calls using formarted search any one with an idea how to ?  That is if the priority is high the due date is after a day, if the priority is medium the due date is after two days and if the priority is low then the due date is after three days.

Please help.

Former Member
Former Member replied

Hi Timothy,

Try this one.

SELECT case $[$42.0.0]  when 'H' then $[$71.0.Date] +1

when 'M' then $[$71.0.Date] +2

when 'L' then $[$71.0.Date] +3 end

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