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Excel Addin: An unexpected error occurred. Try again later. If the problem persists, report the error ID ............ to your system administrator

Hi,  the following error occurs after changing a master data attribute through Excel master data maintenance:

An unexpected error occurred. Try again later. If the problem persists, report the error ID ...... to your system administrator

The following is the configuration and steps to replicate.  Installing latest version of Excel plugin,  reactivating the master data type and planning area does not resolve.   Suggestions anyone?

1)

Configuration:

Master Data Type:    MDT1

Attributes

                     ATTR1   Key

                     ATTR2   Key

                     ATTR3

                     ATTR4

Planning Level:      PL1

                     a.  Time

                             PeriodID   (Root)

                             Weekly

                             Monthly

                     b. MDT1

                             ATTR1       (Root)

                             ATTR2       (Root)

Planning Area:

                     Master Data:        MDT1 (All attributes Selected)

                     

                     Key Figures:

                           KF1 @ PL1

                           KF2 @ PL1

2)

Data Integration:

   1) Load Master Data type MDT1

   2) Load Key figure Data for KF1 and KF2

3)

Planning View Created :

     Planning Levels:   ATTR1,   ATTR2, ATTR4

     Key Figures:       KF1,  KF2

Planning view returns data with no issues.

4)

Master Data Maintenance.

  Thru Excel add-in,  ATTR4 on Master Data Type MDT1 is changed to a different value

5)

Planning View now shows the following error message when run:

An unexpected error occurred. Try again later. If the problem persists, report the error ID (aa8872a0.........)

to your system administrator

Former Member
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