MB1B, 309 E with a serial number is a point of no return
I currently have sales order stock for material A-101 and serial number being 1XCBD9 (Sap order 1000000)
Now I have transferred the sales order stock to material B-101 with a 309 E MB1B and the same serial number 1XCBD9 reflects in material document
I now want to return the sales stock back to material "A-101" by cancelling the material document but it now throws an error as below
“Serial number 1XCBD9 already exists for material A-101
“Serial number cannot be used here”
Might help: The SAP sales order 1000000 is currently with material A-101 and cancelling material document with and without serial number 1XCBD9 assigned in the order did not work
The SAME serial number 1XCBD9 exists for both materials A-101 & B-101.
I know this has tricked SAP into some confusion but there is a way out, just need to know the sequence of steps.
I think serial number needs to be put into a particular status or it needs to be removed from the order then perform the reversal/cancelling
Need the delicate steps in a sequence