EHP2 to EHP4 Upgrade - PREP_EXTENSION/ADDON_QCALC: BI_CONT
I am performing a sandbox upgrade with SUM (SP13). During configuration (in the PREP_EXTENSION) I encountered the following message:
"The program is unable to generate the add-on queue due to missing add-ons or Support Packages"
I have included a screenshot below. It appears that the Maintenance Optimizer did not properly calculate the correct target in the stack.xml file for BI_CONT. I used SOLMAN 7.1 (SP13) to run MOPz. My question has anyone else encountered this particular error? If yes, how did you resolve it. I have consulted the following notes:
I have also seen similar issues discussed in another forum:
ERROR: The program is unable to generate the add-on queue due to missing add-ons or Support Packages.
Has anyone resolved this issue before? Any suggestions on how I should proceed. Right now, I'm thinking I need to go back and 1) troubleshoot my maintenance optimizer; 2) make sure the SLD and/or LMDB is correct and 3) start over from there. Any additional guidance would be greatly appreciated.
My sincere thanks in advance.
Final update for this thread. I was able to successfully run PREP_EXTENSION/ADDON_QCALC with the correct version of BI_CONT (747 and 757) and the SUM process has now run several steps past that step. Manually updating the LMDB allowed me to re-create a correct stack.xml file. I still need to look at fixing tables SWFEATURE and SWFEATUREINC with the SUM procedure but decided to go with the workaround for now.