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I am performing a sandbox upgrade with SUM (SP13). During configuration (in the PREP_EXTENSION) I encountered the following message:

"The program is unable to generate the add-on queue due to missing add-ons or Support Packages"

I have included a screenshot below. It appears that the Maintenance Optimizer did not properly calculate the correct target in the stack.xml file for BI_CONT. I used SOLMAN 7.1 (SP13) to run MOPz. My question has anyone else encountered this particular error? If yes, how did you resolve it. I have consulted the following notes:

2052771 - MSS: Additional Information – Software Update Manager 1.0 SP13

1705923 - Wrong SP Level of components contained in an upgrade export

1766326 - BI_CONT add-on error during upgrade

1678780 - Installation or upgrade BI_CONT/BI_CONT_XT 707/737/747

1943931 - Installation/Upgrade for the ABAP Add-On BI_CONT / BI_CONT_XT 757

I have also seen similar issues discussed in another forum:
ERROR: The program is unable to generate the add-on queue due to missing add-ons or Support Packages.

Has anyone resolved this issue before? Any suggestions on how I should proceed. Right now, I'm thinking I need to go back and 1) troubleshoot my maintenance optimizer; 2) make sure the SLD and/or LMDB is correct and 3) start over from there. Any additional guidance would be greatly appreciated.

My sincere thanks in advance.

Stephen Ferracioli

BI_CONT.JPG (61247 B)
Former Member
Former Member replied

Final update for this thread. I was able to successfully run PREP_EXTENSION/ADDON_QCALC with the correct version of BI_CONT (747 and 757) and the SUM process has now run several steps past that step. Manually updating the LMDB allowed me to re-create a correct stack.xml file. I still need to look at fixing tables SWFEATURE and SWFEATUREINC with the SUM procedure but decided to go with the workaround for now.

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