Outbound Interface: Proxy to SOAP Interface

[Former Member]

Dear PI Experts,

My scenario is : SAP(Proxy)----->PI------>SOAP external WebserviceSystem.(external to my client network).

In PI  Dev, QA systems interface is working fine.

In Prod system while sending the data to third-party web service system in PI message status showing in success status in RWB but third party system did not receive the data.

Target system is external to my client.

I am using same process in D,Q,P .

SOAP Target URL is different for D,Q and P.

same proxy server using in SOAP Adapter because of target system is external to my client network.

Please can you suggest me on this issue.

Thanks,

Aadi

[former_member314770]

Hi Aadi,

Can you please try sending one message to Prod. system from your SOAP UI tool and ask your target system to confirm if they have received the same? If the issue persists, its confirmed that its issue on the target system side.

Otherwise,as already suggested earlier in this blog trail please check in RWB channel monitoring and message monitoring for any error clues on the PI side.

Thanks,

Anirban.

[former_member186851]

Hello Aadi,

Check the CC monitoring as suggested by Inaki.

Ensure first the URL is accessible and you have permission to post data by chaning the URL in the quality or using Soap UI.

[iaki_vila]

Hi,

Is your scenario async?, i suppose that. I think you should go to the communication channel monitoring and to check if there is any exception in the audit log.

Regards.

[Former Member]

Hi ,

In channel and RWB Message status showing in success.

but third party did not receive the message.

Thanks,

Aadi

[former_member186851]

Did you check the action configured in the soap channel.

Also put the same URL in quality and check once if the data is getting updated.

[vishnu_pallamreddy]

Hi,

Please check with Third Party system whether it is running or not?