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External ID missing in outbound BP replication message

Hi Experts,

In the BP replication out message , External ID is missing. Strange enough I see the external ID as soon as the customer is created. Thus the BP number ranges in Business Configuration and External Number ranges are correctly mainatined.

In our landscape , we have two on-premise ECC systems for which I have created communication systems. We also enabled on-premise CRM  integration to enable Marleting Attriibutes interface. Integration is through HCI.

As shown below, I have only one communication system active. I do multicast  in HCI to pass this message to both on-premise ECC systems and also do not replicate BP to On-premise CRM.

Thus one communication agreement for BP out. However, I don't see the external ID in the webservice.

I know that there is an option for ID mapping for Integration. My question is shouldn't it happen automatically that external number is created and passed to the outbound message from C4C.


Amber Badam

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