GRC 10.0: Trigger email when delegated approver is active
We have a requirement to trigger email notification to the Delegated Approver whenever the Owner makes it active in GRC 10.0 AC system. Is this possible and how ?
I am not talking about email notification at the time of Access request directing to Delegated approver
Another requirement is Firefighter Owner should get escalation email whenever Delegated approver doesn't approve/reject request in defined time. How we can achieve this ?