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GRC 10.0: Trigger email when delegated approver is active

Hi Experts,

We have a requirement to trigger email notification to the Delegated Approver whenever the Owner makes it active in GRC 10.0 AC system. Is this possible and how ?

I am not talking about email notification at the time of Access request directing to Delegated approver

Another requirement is Firefighter Owner should get escalation email whenever Delegated approver doesn't approve/reject request in defined time. How we can achieve this ?



Former Member
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