Task assigned to group id instead of person id...?
Normally we used to assiged TASK in QM notification to responsible person and once taks is assigned,a email is trigger ( as workflow is there).
However can we manitain the group id ( which contain 8/10 email id) and assign the task to group id..?
Please help on this with details step on how to create this common group and what needs to be done.
Arijit Banerjee replied
This is a good question. I think, this is possible. You can try to achieve this with the below setup -
a) Setup a partner with 'type of partner' as "O" meaning (Organizational Unit).
b) Assign this partner in the partner determination procedure, linked to the concerned Notification type.
c) Assign partner function to notification type => Change the Task Processer form "VW" to "YO".
Then Go to transaction Codes PPOC (Create) / PPOM (Maintain) organization Units. Here you can create an Org Unit and assign multiple users, accessing the same Org Units. For more details you can speak to your Basis/Security guys in your project.
For more details on these two transactions, please check SAP help -
With this setup, multiple users linked to the same Org Unit can work upon the tasks. For emails, I have not worked yet and you can try for some enhancements...