on 10-28-2015 12:00 PM
Hi,
in the Sales Order there is a checkmark "Complete Delivery" available on header level. Based on documentation in the service order a complete delivery (of all line items) is also possible. Bute I cannot find this checkmark; what I see is, that the delivery group is derived automatically (and often different than expected, based on my settings for ship-to, priority and requested date.)
Does anybody knows how to set "complete delivery" in the Service Order cross line items?
Thanks and regards,
Christian
Dear Mr. Batz,
Quote from help document - Service Order Processing Quick Guide
Under Delivery, you can request complete delivery for a product. This can be set as default in the account master, with the possibility of manually overruling this default in the order.
Note that Delivery is a hidden section. You can activate it using the Personalize feature.
Kindly check the same from your end.
Regards
Leo
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