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Installing software on BI Platform is extremely slow

I'm trying to install software on my BI platform (this time its the Design Studio Add-On) but it happens with all software I try to install - it says "Installing" for about 30-45 minutes - then it finally launches the setup program and asks me for Language, etc.

Is it supposed to take this long?  Should I be doing something before installing new add-ons?

Thanks!

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