SAP B1 - Cancel invoice
I just upgraded to SAP B1 9.0, I tried to cancel a invoice, after I select cancel, and Add it, I realize that I got two invoices, one is closed, other is cancellation, so I think my step is right, but I found the items not back, inventory didn't change, I mean, the items were included in cancelled invoice not back to warehouse.
who can help...
Thanks a lot
Frank Wang replied
Cancel invoice will create an extra cancellation document, this is correct system behavior.
The reason why u didnt see inventory came back is because the original invoice is converted from a delivery, which means the inventory transaction is not on invoice at all. To make inventory back, after u can cancel the invoice, u will need to cancel the delivery too.