Workflow approval process issue
I am adding new approval workflow for existing Contract phase.
Following is the scenario:
1. When user select the contract phase the document will get locked for approval.
2. The prescript will check the appropriate user group & add them in collaborator as approver.
3. Approver approves it or reject it then document will be free to move ahead & lock is get removed.
4. The approver group which was added in collaborator list will change a role from Approver to Reviewer.
We are facing issue when Approver approving or rejecting it.
After approval/Rejection the phase is changing to required phase
but the collaborator role still remains as Approver & document remains in locked condition
Would you please help me to sort it out. i am working on Workflows first time.