Rejection Reason in Sales Order

[Former Member]

Hi!,

I have a question about the rejection reason in sales order.

I have a sales order in C4C that was transfered to ERP. If i want to modify the sales order in C4C and put a rejection reason, i can transfer it to ERP to modify the document in ERP?

Thanks

Elizabeth

[former_member3555 · Accepted solution]

Some updated fields in C4C are replicated to ERP.  Looks like rejection reason is included.   I haven't tried this. 

Order created in C4C and transferred to ERP can be edited and copied, as well as order downloaded from ERP

Editable Fields Header:

• Order Description
• Order Reason
• PO Number
• Requested Delivery date
• Currency
• Reason for rejection
• Add Price components
• External / Internal Notes

Editable Fields Item:

• Quantity
• Currency
• UoM
• External / Internal Notes
• Reason for Rejection
• Add Price components

You can also:

• adding new products
• Changing quantity of non-delivered products
• Changing price/price components of products only if billing is not in process or finished

-ginger