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Rejection Reason in Sales Order

Hi!,

I have a question about the rejection reason in sales order.

I have a sales order in C4C that was transfered to ERP. If i want to modify the sales order in C4C and put a rejection reason, i can transfer it to ERP to modify the document in ERP?

Thanks

Elizabeth

Former Member
replied

Some updated fields in C4C are replicated to ERP.  Looks like rejection reason is included.   I haven't tried this. 

Order created in C4C and transferred to ERP can be edited and copied, as well as order downloaded from ERP

Editable Fields Header:

  • Order Description
  • Order Reason
  • PO Number
  • Requested Delivery date
  • Currency
  • Reason for rejection
  • Add Price components
  • External / Internal Notes

Editable Fields Item:

  • Quantity
  • Currency
  • UoM
  • External / Internal Notes
  • Reason for Rejection
  • Add Price components

You can also:

  • adding new products
  • Changing quantity of non-delivered products
  • Changing price/price components of products only if billing is not in process or finished

-ginger

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