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Not able to see vendor in search help SRM5

Dear All

Please could you advise on the issue

I have replicated the vendor from ECC to SRM and it shows well in all tables in SRM , Venmap , but000 , BBPM_BUT_FRG0061

However , I am not able to see the vendor in the Portal when I am using search help .

Says " No value exists "  even when I am trying to search for the  particular vendor nothing shows

Please advise on what could be the issue and how I could debug the system to check further ?

Note : This is in SRM 5

Regards

Vinita

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