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SAP BO BI platform 4.0 SP4 setup Error - The product keycode is not valid. INS00140


I am getting the "The product keycode is not valid. INS00140" error when I try to install SAP BO BI platform 4.0 SP4. I am entering the

correct Product temporary license key which is downloaded from sap marketplace and valid till December 2015. Operating system is

Windows 8.1 64-bit. I already uninstalled Microsoft Visual C++ Redistributable Patches.

Can anyone help me in resolving the installation error.


Former Member
Former Member replied

Hi Amarnath,

If you are trying to install BI platform on Windows 8.1 then it is not supported because Windows 8.1 is a client OS. You will need to install BI platform on server OS like Windows Server 2008.

As far as the above error is concerned you can refer below KBAs to resolve this issue.



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