No able to approve workitem in Portal

[sreekanth_n2]

Hi Experts,

  Users are not able to Approve workitems in My worklist in Portal. They are getting authorization issue.

  But the same user is able to approve the workitem in SAP GUI.

  Portal team confirmed that there wont be seperate portal role for providing authorization.

  This is being for all users.

  Please let us know how to solve the issue.

[Former Member]

Hi,

Please share the screenshot of authorization error.

[sreekanth_n2]

[Former Member]

Hi Srikanth,

This request seems to be CATS workitem. for accessing this you need to assign the backend manager self service role in R3 check whether all the backend roles are assigned or not.

assign SAP_MANAGER_MSS_NWBC_2 this role and try  for one user.and check in ST22 any dumps are coming.

Thanks & Regards,

Pramodh.M