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Outlook plugin - Unable to Add contacts - Button grayed out

Our users have downloaded the latest version of the plugin (142.0.2463.2328). When they navigate to a Contact in Outlook, the Add Contact button is grayed out. I have a previous version and it works just fine for me. This issue is happening for all users with that version. Is there anything I need to do in config, or is it a bug with the new version? If anyone else has had this issue and addressed it, I would appreciate your help.

I went into the business role and under Fields and Actions, I enabled the GW_CON_CREATE Business Action, but that didn't help.



Former Member

Please file an incident report with SAP SE regarding this matter. Thank you.

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