Idle shift time and breakdown time
We have a scenario, where the down time should not be included for idle shifts. It is like this,
Company runs only in general shift i.e. 08:00 to 17:30 and has a lunch break for 30 mins from 13:00 to 13:30.
When a notification is raised by production department for maintenance, they are entering malfunction start date and time with breakdown indicator.
Say the breakdown started on yesterday 10 AM and the work is completed on today at 11 AM. Here the actual down time is only 10 hours. But when we are closing the order by entering end of downtime/malfunction time it is calculating 25 hours.
Following settings are done for the equipment and wok center
1. Work center assignment in equipment master
2. General shift definition in OP4A
3. Assigned grouping in capacity details.
Please help me how to resolve this issue. I could be better if the solution is explained with all required settings/document.