on 10-22-2015 2:08 PM
Hello!
I'd like to delete an incorrect Sales data from Sales Data view of Account details in Production tennant, but there are neither Delete button nor Action column on this screen. I tried to switch to Adaptation mode, choose Edit Screen -> Screen Lyout and choose section Sales Data, but there is no field Actions available. I didn't have that problem in the test tennat since there was Action field in that section there already.
I hope your help.
Best regards,
Nadezhda Rukavishnokova
Nadezhda,
Validate following in your C4C Tenant:
1. Whether ECC or CRM Integartion scoped or not
2. Business Role configuration for Action button.
Regards,
~anil
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Hello Rei,
Sales data integration is two ways.
I currently maintain sales datas in C4C nd replicate them in ECC.
My problem is that I have some incorrects data in C4C (ex: division has not been filled) that create inconcistencies in ECC and that I can't change/delete in C4C.
Best regards,
Benjamin
Hello Rei
Our system is integrated with On Premise and customer data was uploaded through Migration tool
Is there any way to remove the incorrect sales data from Account.like sales organization division. distribution channel..
Can you please advise.
Thanks
Aarti
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