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Action field in Sales Data


I'd like to delete an incorrect Sales data from Sales Data view of Account details in Production tennant, but there are neither Delete button nor Action column on this screen. I tried to switch to Adaptation mode, choose Edit Screen -> Screen Lyout and choose section Sales Data, but there is no field Actions available. I didn't have that problem in the test tennat since there was Action field in that section there already.

I hope your help.

Best regards,

Nadezhda Rukavishnokova

Former Member


Validate following in your C4C Tenant:

1.  Whether ECC or CRM Integartion scoped or not

2.  Business Role configuration for Action button.



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