Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Desktop Connection Outlook and ActiveSync

Hello,

we want to use the desktop connection for Outlook integration with our SAP CRM system.

To minimize problems especially in the beginning, we made the main data (accounts and contacts) read only.

(We used the security settings tag ine the customizations.xml file.)

In Outlook this worked perfectly.

When we made the tests with mobile end devices, we saw that all contacts are available on the mobile device.

They all can be modified.

Deletions are transmitted to outlook, and then to the crm. The contacts are marked for archiving.(That is bad)

The changes are transfered to outlook and then to the crm. (In outlook it is strange. Yous see the modified field values for a second, then it switches to read only mode, and you see the old value.)

Is there any possibility to make the contacts read only on the mobiledevice.

I understand that the security tag just controls the form in outlook, isn't it?

Thanks

Holger

Tags:

Helpful Answer

by
Not what you were looking for? View more on this topic or Ask a question