SSL Certificate iPad/ Windows 8 Tab - connectivity Issue - work manager 6.2 SMP3.0

[Former Member]

Dear All,

we published our java code for work manager application on (Syclo) SMP3.0 SP07 PL01 Server. and now we are trying to reach the same package from iPad Agentry Client . But while doing that in iPad we are seeing an SSL Connection Error.

Is there any one who got across the same issue and resolved ? please help ..

Thanks In Advance

Best,

Dasaradhi Bendi

[bill_froelich · Accepted solution]

There are two possibilities here as to what might be the issue.

1) The SSL certificate of the SMP3 server is not trusted by the iPad

2) The iPad is running iOS9 and you haven't updated the SSL ciphers

Can you confirm if the certificate of the SMP3 server is installed on the iPad?  Check under Settings | General | Profile & Device Management.  You should see the certificate name listed.

--Bill

[Former Member · Accepted solution]

Thanks Bill for your reply ..

Can you help me the same with Windows8  Tablet too ..

Best,

Dasaradhi Bendi

[Former Member · Accepted solution]

For windows tables, the certificate needs to be installed into the Trusted Root certification authorities.

[Former Member · Accepted solution]

Thanks Bill ..

It is working on Windows8 Tab now .. I will check with iPad too and will get back to you ..

Best,

Dasaradhi Bendi